Privacy Policy

We collect account and contact information such as name, email, phone, role, and credentials; professional information such as brokerage and real-estate license details; listing content such as addresses, event schedules, descriptions, photographs, and access notes; transaction and subscription identifiers from our payment provider; saved homes and routes; communications and reports; and technical information such as IP address, device/browser data, cookies, security events, and usage logs. Precise device location is used only when you choose a location-based feature and grant permission.

We use information to operate accounts, publish and moderate listings, build and save routes, process subscriptions, verify agents, communicate service and security messages, prevent fraud and abuse, provide support, measure and improve the service, comply with law, and protect users and the public.

Public listing and agent-profile information is shown to users. We share information with service providers that host infrastructure, store media, deliver email, verify abuse prevention, process payments, provide maps or directions, and support operations. We may share information to comply with law, protect rights and safety, investigate misuse, or complete a merger, financing, acquisition, or asset transfer. We do not sell personal information for money. If our practices create a “sale,” “sharing,” or targeted-advertising right under applicable law, we will provide the required opt-out mechanism before using information that way.

We use essential cookies for authentication, security, preferences, and saved-route functions. We may use limited analytics to understand performance and usage. Browser controls can restrict cookies, but essential account features may stop working. We honor legally required opt-out signals when applicable to the processing involved.

We retain account information while an account is active and as reasonably needed for the purposes above. Listing and event records may be retained for moderation, audit, fraud prevention, and legal compliance after they are withdrawn or expire. Session, reset, and verification tokens expire automatically. Backup and audit records are deleted or de-identified under operational retention schedules unless law requires longer retention.

You may update profile and listing information through your account and unsubscribe from optional marketing messages. Depending on where you live, you may have rights to know or access, correct, delete, obtain a portable copy, limit certain sensitive-data uses, or opt out of sale, sharing, targeted advertising, or profiling. You may also appeal a denied request where applicable. We may verify identity before completing a request and will not discriminate for exercising a privacy right. Submit requests through our privacy support form.

We use administrative, technical, and physical safeguards designed for the information involved, including short-lived one-time sign-in codes, restricted administrative access, encrypted transport, expiring sessions and tokens, audit logs, and managed Cloudflare infrastructure. No system is completely secure, so we cannot guarantee absolute security.

The service is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child provided information so we can investigate and delete it as appropriate.

The service is operated in the United States, and information may be processed where our providers operate. We may update this policy and will post a revised effective date; material changes may receive additional notice.

Privacy questions and requests may be submitted through our support form. Please include enough information for us to understand and respond to the request.